{"id":172,"date":"2016-10-31T16:04:18","date_gmt":"2016-10-31T16:04:18","guid":{"rendered":"http:\/\/bridge84.qodeinteractive.com\/?page_id=172"},"modified":"2024-05-14T11:01:38","modified_gmt":"2024-05-14T11:01:38","slug":"about-us","status":"publish","type":"page","link":"https:\/\/247-monitoring.com\/index.php\/about-us\/","title":{"rendered":"About Us"},"content":{"rendered":"

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About Us<\/h3>\n

[\/vc_column_text][vc_empty_space height=”18px”][vc_column_text]24\/7 Monitoring is an NSI Gold Standard Alarm Receiving Centre. We provide monitoring services throughout the whole of the UK.<\/p>\n

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Using state of the art technology and the highest standards of service, we provide end users with the most reliable and efficient fast response monitoring in the market. Whether that is for CCTV, intruder, fire alarms or for other systems and purposes.<\/p>\n

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We\u2019ve invested heavily in the latest technology<\/a> to ensure you benefit from the most up to date and accurate alarm handling.\u00a0 We deliver a first class service to installers, enabling you to offer a wider range of services to your customers, supported by comprehensive account management and support facilities.[\/vc_column_text][vc_empty_space height=”34px”][\/vc_column][\/vc_row][vc_row css_animation=”” row_type=”row” use_row_as_full_screen_section=”no” type=”grid” angled_section=”no” text_align=”left” background_image_as_pattern=”without_pattern” css=”.vc_custom_1477930462554{padding-top: 81px !important;}”][vc_column offset=”vc_col-lg-6 vc_col-md-6″][vc_empty_space height=”34px”][vc_column_text]<\/p>\n

Our Services<\/h3>\n

[\/vc_column_text][vc_empty_space height=”18px”][vc_column_text]24\/7 Monitoring have an extended capacity to take on new contracts of all sizes. We currently take care of a huge supermarket chain, several builder\u2019s merchant chains, and hundreds of SME\u2019s and residential properties.<\/p>\n

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We are industry accredited to Gold Standard by the National Security Inspectorate. This means we work continuously to maintain excellence and, therefore, the very highest standards within our industry.<\/p>\n

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The only NSI Gold Standard monitoring station in North Wales, our North Wales centre can serve anywhere in the UK, with English and Welsh speaking operators.[\/vc_column_text][vc_empty_space height=”45px”][\/vc_column][vc_column offset=”vc_col-lg-6 vc_col-md-6″][vc_empty_space height=”8px”][vc_single_image image=”531″ img_size=”full” qode_css_animation=””][vc_empty_space height=”45px”][\/vc_column][\/vc_row][vc_row css_animation=”” row_type=”row” use_row_as_full_screen_section=”no” type=”grid” angled_section=”no” text_align=”left” background_image_as_pattern=”without_pattern” css=”.vc_custom_1477930468034{padding-top: 81px !important;}”][vc_column offset=”vc_col-lg-6 vc_col-md-6″][vc_empty_space height=”8px”][vc_single_image image=”999″ img_size=”full” qode_css_animation=””][vc_empty_space height=”25px”][\/vc_column][vc_column offset=”vc_col-lg-6 vc_col-md-6″][vc_empty_space height=”34px”][vc_column_text]<\/p>\n

Why choose us ?<\/h3>\n

[\/vc_column_text][vc_empty_space height=”18px”][vc_column_text]We offer a non-branded or \u2018white label\u2019 service for our clients. As a result, we establish a guaranteed confidentiality agreement with every client, for all of our monitoring services. And offer total discretion for all our 3rd<\/sup> party partners.\u00a0 When a service user calls 24\/7 Monitoring, they would simply hear, \u2018Alarm Receiving Centre, how may I help you?\u2019<\/p>\n

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We would love to invite you to visit our state of the art Alarm Receiving Centre, meet the team and understand more about how we operate.\u00a0Essentially, because we offer what others cannot \u2013 a personal approach. 24\/7 Monitoring is not a large corporate machine. We have a human approach to our service, so we know our clients by name, not by a number.<\/p>\n

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We are a long-established family run business. Hence why many of our highly trained and dedicated ARC operators have been with us for many years.[\/vc_column_text][vc_empty_space height=”45px”][\/vc_column][\/vc_row][vc_row css_animation=”” row_type=”row” use_row_as_full_screen_section=”no” type=”grid” angled_section=”no” text_align=”left” background_image_as_pattern=”without_pattern” css=”.vc_custom_1477991052204{padding-top: 81px !important;padding-bottom: 81px !important;}”][vc_column offset=”vc_col-lg-6 vc_col-md-6″][vc_empty_space height=”34px”][vc_column_text]<\/p>\n

Why does this matter ?<\/h3>\n

[\/vc_column_text][vc_empty_space height=”18px”][vc_column_text]It matters because it means a familiar relationship is built between the end users and our operators. Your user is certainly not just another number in a system!<\/p>\n

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Our dedicated operators think beyond \u2018checking the box\u2019. We often go over and above other providers who only need to reach certain protocols.\u00a0Not only does this allow for an all-round better experience for the service users, but above all it is beneficial in helping to identify suspicious behaviour at a site or property more accurately.<\/p>\n

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Our operators have detailed site knowledge. We can identify usual routines, cars, and activities. This puts us in a much greater position to spot and react to abnormal activity. And we can administer a fast live tannoy response, proven to be effective in stopping criminals in the act.[\/vc_column_text][vc_empty_space height=”25px”][\/vc_column][vc_column offset=”vc_col-lg-6 vc_col-md-6″][vc_empty_space height=”8px”][vc_single_image image=”1003″ img_size=”full” qode_css_animation=””][vc_empty_space height=”45px”][\/vc_column][\/vc_row][vc_row css_animation=”” row_type=”row” use_row_as_full_screen_section=”no” type=”grid” angled_section=”no” text_align=”left” background_image_as_pattern=”without_pattern” css=”.vc_custom_1477930468034{padding-top: 81px !important;}”][vc_column offset=”vc_col-lg-6 vc_col-md-6″][vc_empty_space height=”8px”][vc_single_image image=”537″ img_size=”full” qode_css_animation=””][vc_empty_space height=”45px”][\/vc_column][vc_column offset=”vc_col-lg-6 vc_col-md-6″][vc_empty_space height=”34px”][vc_column_text]<\/p>\n

Why Monitor ?<\/h3>\n

[\/vc_column_text][vc_empty_space height=”18px”][vc_column_text]As well as investing in the best equipment, it is of critical importance what happens once that system is activated. Our experienced Monitoring Station reviews and takes immediate action upon alarm and camera activations. Depending on the specific client\u2019s agreed protocol, the operator will alert key-holders, deliver a live tannoy response, alert the police or perform another pre-agreed action.<\/p>\n

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There is a growing number of apps available for end users today. While this may suit some domestic clients, they can also have major flaws as they require total attention, judgement and response to phone notifications. That is not something that is practical or desirable when you are in a day full of meetings, or enjoying a long-haul holiday in the Maldives!<\/p>\n

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By offering monitoring, your customers can rest their mind at ease as we will be taking full care of their property, premises or equipment.[\/vc_column_text][vc_empty_space height=”45px”][\/vc_column][\/vc_row][vc_row css_animation=”” row_type=”row” use_row_as_full_screen_section=”no” type=”grid” angled_section=”no” text_align=”left” background_image_as_pattern=”without_pattern” css=”.vc_custom_1477990979174{padding-top: 30px !important;padding-bottom: 30px !important;background-color: #ffffff !important;}”][vc_column][vc_empty_space height=”48px”][vc_column_text]<\/p>\n

Meet the Team<\/h3>\n

[\/vc_column_text][vc_row_inner row_type=”row” type=”full_width” text_align=”left” css_animation=””][vc_column_inner width=”1\/3″][\/vc_column_inner][vc_column_inner width=”1\/3″][vc_single_image image=”1317″ img_size=”medium” alignment=”center” qode_css_animation=””][vc_empty_space height=”15px”][vc_column_text]<\/p>\n

OWEN REID<\/span><\/h4>\n

Alarm Receiving Centre Manager<\/p>\n

[\/vc_column_text][vc_empty_space height=”10px”][\/vc_column_inner][vc_column_inner width=”1\/3″][\/vc_column_inner][\/vc_row_inner][vc_row_inner row_type=”row” type=”full_width” text_align=”left” css_animation=””][vc_column_inner width=”1\/4″][vc_single_image image=”1319″ img_size=”medium” alignment=”center” qode_css_animation=””][vc_empty_space height=”15px”][vc_column_text]<\/p>\n

ALED JONES<\/span><\/h4>\n

ARC Technical Supervisor<\/p>\n

[\/vc_column_text][\/vc_column_inner][vc_column_inner width=”1\/4″][vc_single_image image=”1313″ img_size=”medium” alignment=”center” qode_css_animation=””][vc_empty_space height=”15px”][vc_column_text]<\/p>\n

STUART BISHOP<\/span><\/h4>\n

ARC Shift Supervisor<\/p>\n

[\/vc_column_text][\/vc_column_inner][vc_column_inner width=”1\/4″][vc_single_image image=”1315″ img_size=”medium” alignment=”center” qode_css_animation=””][vc_empty_space height=”15px”][vc_column_text]<\/p>\n

IAN DUNCAN<\/span><\/h4>\n

ARC Shift Supervisor<\/p>\n

[\/vc_column_text][\/vc_column_inner][vc_column_inner width=”1\/4″][vc_single_image image=”1327″ img_size=”medium” alignment=”center” qode_css_animation=””][vc_empty_space height=”15px”][vc_column_text]<\/p>\n

JOE WILLIAMS-GRAY<\/span><\/h4>\n

ARC Business Support<\/p>\n

[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"

[vc_row css_animation=”” row_type=”row” use_row_as_full_screen_section=”no” type=”grid” angled_section=”no” text_align=”left” background_image_as_pattern=”without_pattern” css=”.vc_custom_1477991881291{padding-top: 84px !important;}”][vc_column offset=”vc_col-lg-6 vc_col-md-6″][vc_empty_space height=”8px”][vc_single_image image=”997″ img_size=”full” qode_css_animation=””][vc_empty_space height=”45px”][\/vc_column][vc_column offset=”vc_col-lg-6 vc_col-md-6″][vc_empty_space height=”34px”][vc_column_text] About Us [\/vc_column_text][vc_empty_space height=”18px”][vc_column_text]24\/7 Monitoring is an NSI Gold Standard Alarm Receiving Centre. We provide monitoring services throughout the whole of the UK.  …<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"full_width.php","meta":{"_monsterinsights_skip_tracking":false,"footnotes":""},"_links":{"self":[{"href":"https:\/\/247-monitoring.com\/index.php\/wp-json\/wp\/v2\/pages\/172"}],"collection":[{"href":"https:\/\/247-monitoring.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/247-monitoring.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/247-monitoring.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/247-monitoring.com\/index.php\/wp-json\/wp\/v2\/comments?post=172"}],"version-history":[{"count":54,"href":"https:\/\/247-monitoring.com\/index.php\/wp-json\/wp\/v2\/pages\/172\/revisions"}],"predecessor-version":[{"id":1329,"href":"https:\/\/247-monitoring.com\/index.php\/wp-json\/wp\/v2\/pages\/172\/revisions\/1329"}],"wp:attachment":[{"href":"https:\/\/247-monitoring.com\/index.php\/wp-json\/wp\/v2\/media?parent=172"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}