Our website address is: https://247-monitoring.com
Background:
We understand that privacy is important to you and that you care about how your personal data is used. We respect and value the privacy of all our clients and will only collect and use personal data in ways that are described here, and in a way that is consistent with our obligations and your rights under the law.
CPS Monitoring Limited T/A 247 Monitoring
Company Number: 3443782
Security House, Westbound A55 Expressway, Northop, Flintshire CH7 6HB
Email Address: info@247-monitoring.com
Telephone Number: 01352842050
This Privacy Information explains how we use your personal data, how it is collected, how it is held and how it is processed. It also explains your rights under the law relating to your personal data.
Person data is defined by the General Data Protection Regulation (EU Regulation 2016/679 – the “GDPR”) as ‘any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier’.
This means that personal data is any information about you that enables you to be identified. Personal covers things such as your name, contact details, identification numbers, electronic location data and other online identifiers.
The personal data that we use is set out in Part 5 below.
Under GDPR you have the following rights, which we will always work to uphold:
Rights relating to automated decision-making and profiling. We do not use your data in this way.
For more information about our use of your personal data, or exercising your rights as outlined above, please contact us using the details provided in Part 1.
Further information about your rights can also be obtained from the Information Commissioner’s Office or your local Citizens Advice Bureau.
If you have any cause for complaint about our use of your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office.
We may collect some or all of the following personal data (this will vary dependent on your relationship with us):
Under the GDPR we must always have a lawful basis for using personal data. This may be because the data is necessary for our performance of a contract with you, because you have consented to our use of your personal data or because it is in our legitimate business interests to use it. Your personal data may be used for one of the following purposes:
With your permission and/or where permitted by law, we may also use your personal data for marketing purposes, which may include contacting you via email, telephone, text message or post with information, news and offers on our services. You will not be sent any unlawful marketing or spam. We will always work to fully protect your rights and comply with our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003 and you will always have the opportunity to opt-out.
We will not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Your personal data will therefore be kept for the following periods (or, where there is no fixed period, the following factors will be used to determine how long it is kept):
We will only store or transfer your personal data in the UK. This means it will be fully protected under the GDPR.
We will not share any of your personal data with any third parties, outside of the services you have requested, for any purposes.
In some limited circumstances, we may be legally required to share certain personal data, which might include yours, if we are involved in legal proceedings or complying with legal obligations, a court order or the instructions of a government authority.
If you want to know what personal data we have about you, you can ask us for details of that personal data and for a copy of it (where any such personal data is held). This is known as a “subject access request”.
All subject access requests should be made in writing and sent to the email or postal addresses shown in Part 1
There is not normally any charge for a subject access request. If your request is “manifestly unfounded or excessive” (for example if you make repetitive requests) a fee may be charged to cover our administrative costs in responding.
We will respond to your subject access request within one calendar month. Normally we aim to provide a complete response, including a copy of your personal data within that time. In some cases, however, particularly if your request is more complete, more time may be required up to a maximum of three months from the date we received your request. You will be kept fully informed of our progress.
To contact us about anything to do with your personal data and data protection, including to make a subject access request, please use the details shown in Part 1.
We may change this Privacy notice from time to time. This may be necessary if the law changes or if we change our business in a way which affects personal data protection.
Any changes will be made available upon request using the details shown in Part 1.